Grubhub: Food Delivery

Android

Grubhub

5.0

(979,751 total reviews)

Food & Drink

View on Google Play View Analytics

Negative Reviews

negative reviews found

What users complain about in Grubhub: Food Delivery

Users frequently complain about poor customer service, including difficulty getting refunds and unhelpful responses to issues. Many report late, incorrect, or canceled orders, often with no communication from drivers or support. High fees and unreliable delivery service are also common frustrations.

Poor customer serviceHigh
Late or canceled ordersHigh
High feesMedium

AI summary of 339 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Grubhub: Food Delivery?

Negative reviews on Grubhub: Food Delivery cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in Google Play Store are reporting.

How is Grubhub: Food Delivery rated on Google Play Store?

Grubhub: Food Delivery has an average rating of 4.5 stars from 979,751 ratings on Google Play Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Grubhub: Food Delivery have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Grubhub: Food Delivery, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Grubhub: Food Delivery worth installing in 2026?

Grubhub: Food Delivery is highly-rated overall with 4.5 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Grubhub: Food Delivery?

Browse the Food & Drink category to compare Grubhub: Food Delivery against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.