How to Cancel ALKITAB & Kidung and Get a Refund
ALKITAB & Kidung subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about ALKITAB & Kidung billing.
Cancel ALKITAB & Kidung on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find ALKITAB & Kidung in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to ALKITAB & Kidung until the current billing period ends, then it will not renew.
Cancel ALKITAB & Kidung on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select ALKITAB & Kidung from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling ALKITAB & Kidung on its own does not stop billing, you must cancel the subscription here.
How to get a refund for ALKITAB & Kidung
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the ALKITAB & Kidung charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the ALKITAB & Kidung purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What ALKITAB & Kidung users report about billing
Users frequently complain about the removal of the Buku Ende (Batak hymn book) after updates, which is essential for Batak-speaking users. Many also report issues with ads disrupting the app experience and technical problems like slow loading, bugs, and missing verses or hymn books.
Summarized from 40 recent 1-3 star reviews. Read them before you renew.
ALKITAB & Kidung cancellation: frequently asked questions
Does canceling ALKITAB & Kidung stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date ALKITAB & Kidung will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from ALKITAB & Kidung?
Refunds are handled by Apple or Google, not by ALKITAB & Kidung directly. On iPhone, go to reportaproblem.apple.com, sign in, find the ALKITAB & Kidung charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is ALKITAB & Kidung still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows ALKITAB & Kidung as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my ALKITAB & Kidung account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the ALKITAB & Kidung app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to ALKITAB & Kidung right after I cancel?
No. You keep full access to ALKITAB & Kidung until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.