How to Cancel Lumosity - тренировка мозга and Get a Refund
Lumosity - тренировка мозга subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Lumosity - тренировка мозга billing.
Cancel Lumosity - тренировка мозга on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Lumosity - тренировка мозга in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Lumosity - тренировка мозга until the current billing period ends, then it will not renew.
Cancel Lumosity - тренировка мозга on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Lumosity - тренировка мозга from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Lumosity - тренировка мозга on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Lumosity - тренировка мозга
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Lumosity - тренировка мозга charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Lumosity - тренировка мозга purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Lumosity - тренировка мозга users report about billing
Users frequently complain about the lack of Russian language support, even though the app is marketed in Russian. Many also report issues with games not loading or requiring constant downloads, making the app unusable. Additionally, some users are frustrated with the app becoming fully paid and requiring a subscription.
Summarized from 250 recent 1-3 star reviews. Read them before you renew.
Lumosity - тренировка мозга cancellation: frequently asked questions
Does canceling Lumosity - тренировка мозга stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Lumosity - тренировка мозга will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Lumosity - тренировка мозга?
Refunds are handled by Apple or Google, not by Lumosity - тренировка мозга directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Lumosity - тренировка мозга charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Lumosity - тренировка мозга still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Lumosity - тренировка мозга as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Lumosity - тренировка мозга account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Lumosity - тренировка мозга app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Lumosity - тренировка мозга right after I cancel?
No. You keep full access to Lumosity - тренировка мозга until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.