MyMacca's
Google Play · McDonald's Australia Limited

How to Cancel MyMacca's and Get a Refund

MyMacca's subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about MyMacca's billing.

Cancel MyMacca's on iPhone (iOS)

  1. 1Open the Settings app on your iPhone or iPad.
  2. 2Tap your name at the top of the screen to open your Apple ID.
  3. 3Tap Subscriptions to see every app that bills you through Apple.
  4. 4Find MyMacca's in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
  5. 5Tap Cancel Subscription and confirm. You keep access to MyMacca's until the current billing period ends, then it will not renew.

Cancel MyMacca's on Android

  1. 1Open the Google Play Store app on your Android device.
  2. 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. 3Select MyMacca's from your list of subscriptions.
  4. 4Tap Cancel subscription and choose a reason when prompted.
  5. 5Confirm the cancellation. Uninstalling MyMacca's on its own does not stop billing, you must cancel the subscription here.

How to get a refund for MyMacca's

Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.

iPhone (Apple)

Go to reportaproblem.apple.com, sign in with your Apple ID, find the MyMacca's charge, choose Request a refund, pick a reason and submit.

Android (Google)

Open the Play Store, go to your order history, select the MyMacca's purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.

What MyMacca's users report about billing

Users frequently report that the app crashes, freezes, or fails to open, making it unreliable. Many complain about issues with logging in, transferring points, or receiving incorrect push notifications. Additionally, problems with ordering, payment methods, and lack of customer support are common frustrations.

App crashes or freezesLogin or account issuesOrdering or payment problems

Summarized from 364 recent 1-3 star reviews. Read them before you renew.

MyMacca's cancellation: frequently asked questions

Does canceling MyMacca's stop the charges immediately?

No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date MyMacca's will not charge you again. If you were charged unexpectedly, request a refund separately.

Can I get a refund from MyMacca's?

Refunds are handled by Apple or Google, not by MyMacca's directly. On iPhone, go to reportaproblem.apple.com, sign in, find the MyMacca's charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.

Why is MyMacca's still charging me after I canceled?

The most common causes: the cancellation did not finish (check that Subscriptions shows MyMacca's as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.

How do I delete my MyMacca's account?

Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the MyMacca's app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.

Will I lose access to MyMacca's right after I cancel?

No. You keep full access to MyMacca's until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.

Read the full review breakdown for MyMacca's
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