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M-Paspor

M-Paspor

Android

Direktorat Jenderal Imigrasi Kemenimipas RI

(42,715 total reviews)
Bisnis
View on Google PlayView Analytics

Negative Reviews

0

negative reviews found

What users complain about in M-Paspor

Users frequently complain about payment issues, including payments not being recognized or refunded when passport applications fail. Many report technical problems with the app, such as OTP codes not arriving, login errors, and frequent maintenance. Additionally, users express frustration with unclear requirements and sudden additional documents being requested during the process.

  • Payment not recognized or refundedHigh
  • OTP codes not arrivingHigh
  • Frequent app errors and maintenanceMedium

AI summary of 359 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in M-Paspor?

Negative reviews on M-Paspor cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in Google Play Store are reporting.

How is M-Paspor rated on Google Play Store?

M-Paspor has an average rating of 3.0 stars from 42,715 ratings on Google Play Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does M-Paspor have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For M-Paspor, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is M-Paspor worth installing in 2026?

M-Paspor has a mixed rating of 3.0 stars. The negative reviews above are essential reading before installing because the app has substantial 1-3 star feedback that may signal structural issues.

What are alternatives to M-Paspor?

Browse the Bisnis category to compare M-Paspor against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.