How to Cancel Castle - Make and Play and Get a Refund
Castle - Make and Play subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Castle - Make and Play billing.
Cancel Castle - Make and Play on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Castle - Make and Play in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Castle - Make and Play until the current billing period ends, then it will not renew.
Cancel Castle - Make and Play on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Castle - Make and Play from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Castle - Make and Play on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Castle - Make and Play
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Castle - Make and Play charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Castle - Make and Play purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Castle - Make and Play users report about billing
Users frequently report bugs, crashes, and issues with saving progress, making it frustrating to create or play games. Many complain about the lack of Portuguese language support and find the app difficult to navigate due to its English-only interface. Some also mention problems with updates, account suspensions, and poor performance on devices.
Summarized from 76 recent 1-3 star reviews. Read them before you renew.
Castle - Make and Play cancellation: frequently asked questions
Does canceling Castle - Make and Play stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Castle - Make and Play will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Castle - Make and Play?
Refunds are handled by Apple or Google, not by Castle - Make and Play directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Castle - Make and Play charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Castle - Make and Play still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Castle - Make and Play as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Castle - Make and Play account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Castle - Make and Play app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Castle - Make and Play right after I cancel?
No. You keep full access to Castle - Make and Play until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.