🇮🇩Best Shopping Apps in Indonesia

Top-rated shopping apps in Indonesia on App Store and Google Play, ranked by the lowest complaint rate. Filtered to apps with 1,000+ ratings and ★ 4.0+ overall.

Method: Sorted by negative reviews ÷ total ratings (lower = users complain less). Category: Shopping. Country: 🇮🇩 Indonesia. Updated monthly from live App Store and Google Play data.

#AppRatingComplaint Rate
1INFORMA
INFORMAPT. HOME CENTER INDONESIA RETAIL
4.9<0.1%
2JD Sports
JD SportsPT. Erajaya Swasembada
4.9<0.1%
3IKEA Indonesia
IKEA IndonesiaInter IKEA Systems B.V.
4.8<0.1%
4Watsons ID
Watsons IDAS Watson & Company, Limited
4.6<0.1%
5Kick Avenue - Shop Hype Here
Kick Avenue - Shop Hype HerePT Tekno Indo Karunia
4.3<0.1%
6Lazada 8.8 Sale
Lazada 8.8 SaleLazada Mobile
4.7<0.1%
7Shopee Indonesia
Shopee IndonesiaShopee Indonesia
4.7<0.1%
8Alibaba.com - Pasar B2B
Alibaba.com - Pasar B2BAlibaba Mobile
4.4<0.1%
9Shopee Indonesia
Shopee IndonesiaSHOPEE INTERNATIONAL INDONESIA, PT
4.7<0.1%
10Akulaku--Pinjaman Online Cepat
Akulaku--Pinjaman Online CepatPT. Akulaku Silvrr Indonesia
4.6<0.1%
11Lazada 8.8 Sale
Lazada 8.8 SaleLazada Group GmbH
4.8<0.1%
12Tokopedia
TokopediaTOKOPEDIA PT
4.8<0.1%
13Carousell: Snap-Sell, Chat-Buy
Carousell: Snap-Sell, Chat-BuyCarousell Pte. Ltd.
4.9<0.1%
14ZALORA-Online Fashion Shopping
ZALORA-Online Fashion ShoppingZalora South East Asia Pte Ltd.
4.9<0.1%
15OLX – Jual Beli & LoKer Online
OLX – Jual Beli & LoKer OnlineAstra Digital Mobil
4.7<0.1%
16OLX Indonesia
OLX IndonesiaPT Astra Digital Mobil
4.8<0.1%
17Akulaku-Installment Shopping
Akulaku-Installment ShoppingAKULAKU SILVRR INDONESIA, PT
4.5<0.1%
18Blibli
Blibliblibli.com
4.6<0.1%
19Carousell: Jual Beli dalam App
Carousell: Jual Beli dalam AppCarousell
4.1<0.1%
20Blibli
BlibliPT Global Digital Niaga Tbk
4.8<0.1%
21Pulsa & Kuota Mitra Bukalapak
Pulsa & Kuota Mitra BukalapakPT Bukalapak.com
4.7<0.1%
22Tokopedia & TikTok Shop Seller
Tokopedia & TikTok Shop SellerTikTok Pte. Ltd.
4.3<0.1%
23Atome ID-Shop Smart, Earn More
Atome ID-Shop Smart, Earn MoreShopintar
4.0<0.1%
24Alfagift: Belanja Groceries
Alfagift: Belanja GroceriesAlfagift
4.10.1%
25Atome ID-Shop Smart, Earn More
Atome ID-Shop Smart, Earn MorePT Mega Shopintar Indonesia
4.70.1%
26Alfagift: Alfamart Online Shop
Alfagift: Alfamart Online ShopPT. Global Loyalty Indonesia
4.30.2%
27Klik Indomaret
Klik IndomaretKlik Indomaret
4.10.2%
28Shopee Lite: Belanja Online
Shopee Lite: Belanja OnlineShopee
4.50.2%
29Alibaba.com B2B Trade App
Alibaba.com B2B Trade AppHangzhou Alibaba International Information Technology Co., Ltd.
4.80.2%
30UNIQLO Indonesia
UNIQLO IndonesiaUNIQLO CO., LTD.
5.00.4%

Shopping Apps in Indonesia: What to Look For

Shopping apps that perform well in Indonesia usually solve a local problem better than the global competition. Local payment methods, language support, regional integrations, and country-specific features drive ratings up faster than feature counts. The shopping apps on this page have the lowest complaint rate among Indonesia users with at least 1,000 ratings, which means real users in Indonesia are picking them over alternatives and not complaining loudly afterward.

Why combine category and country? A shopping app that ranks #1 globally may rank lower in Indonesia due to missing local features, or vice versa. Looking only at global rankings hides these market-level differences. This page divides negative reviews by total ratings on a per-country basis for shopping, so apps with strong global ratings but weak Indonesia performance drop down the list, and locally loved apps surface where they belong.