METRO-продукты на дом и акции
App Store · METRO Cash and Carry, OOO

How to Cancel METRO-продукты на дом и акции and Get a Refund

METRO-продукты на дом и акции subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about METRO-продукты на дом и акции billing.

Cancel METRO-продукты на дом и акции on iPhone (iOS)

  1. 1Open the Settings app on your iPhone or iPad.
  2. 2Tap your name at the top of the screen to open your Apple ID.
  3. 3Tap Subscriptions to see every app that bills you through Apple.
  4. 4Find METRO-продукты на дом и акции in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
  5. 5Tap Cancel Subscription and confirm. You keep access to METRO-продукты на дом и акции until the current billing period ends, then it will not renew.

Cancel METRO-продукты на дом и акции on Android

  1. 1Open the Google Play Store app on your Android device.
  2. 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. 3Select METRO-продукты на дом и акции from your list of subscriptions.
  4. 4Tap Cancel subscription and choose a reason when prompted.
  5. 5Confirm the cancellation. Uninstalling METRO-продукты на дом и акции on its own does not stop billing, you must cancel the subscription here.

How to get a refund for METRO-продукты на дом и акции

Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.

iPhone (Apple)

Go to reportaproblem.apple.com, sign in with your Apple ID, find the METRO-продукты на дом и акции charge, choose Request a refund, pick a reason and submit.

Android (Google)

Open the Play Store, go to your order history, select the METRO-продукты на дом и акции purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.

What METRO-продукты на дом и акции users report about billing

Users frequently report app crashes, especially after updates, making it impossible to place orders or view cart contents. Delivery service is widely criticized for extreme delays, missing items, and poor communication from the courier partner 'Купер'. Many complain about unresponsive customer support, unauthorized charges, and difficulty getting refunds for incorrect or spoiled items.

App crashes and bugsPoor delivery serviceUnresponsive customer support

Summarized from 433 recent 1-3 star reviews. Read them before you renew.

METRO-продукты на дом и акции cancellation: frequently asked questions

Does canceling METRO-продукты на дом и акции stop the charges immediately?

No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date METRO-продукты на дом и акции will not charge you again. If you were charged unexpectedly, request a refund separately.

Can I get a refund from METRO-продукты на дом и акции?

Refunds are handled by Apple or Google, not by METRO-продукты на дом и акции directly. On iPhone, go to reportaproblem.apple.com, sign in, find the METRO-продукты на дом и акции charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.

Why is METRO-продукты на дом и акции still charging me after I canceled?

The most common causes: the cancellation did not finish (check that Subscriptions shows METRO-продукты на дом и акции as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.

How do I delete my METRO-продукты на дом и акции account?

Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the METRO-продукты на дом и акции app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.

Will I lose access to METRO-продукты на дом и акции right after I cancel?

No. You keep full access to METRO-продукты на дом и акции until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.

Read the full review breakdown for METRO-продукты на дом и акции
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