Unstar.app
Xfinity

Xfinity

iOS

Comcast

(1,389,360 total reviews)
Utilities
View on App StoreView Analytics

Negative Reviews

0

negative reviews found

What users complain about in Xfinity

Users frequently complain about the Xfinity app being poorly designed, confusing to navigate, and slow to load. Customer service is a major pain point, with many reporting difficulty reaching human representatives, unhelpful AI chatbots, and unresolved technical or billing issues. Security concerns, unexpected charges, and unreliable service are also common frustrations.

  • Poor app design and navigationHigh
  • Unhelpful customer serviceHigh
  • Billing and security issuesMedium

AI summary of 19 recent 1-3 star reviews. Read the full reviews below.

Is Xfinity legit and safe? See the trust verdict.
How to cancel Xfinity and get a refund.
Is Xfinity safe for kids? See the age rating and parent guide.
Looking for apps like Xfinity? See the best alternatives with fewer complaints.

Is Xfinity your app?

If you own it, get a free health report by email: trust verdict, store rating and the top complaint themes users hit. It is sent to the address you sign in with.

Tools for developersFeature this app on our homepage

Fetching reviews, please wait...

Compare Xfinity with another app

See side-by-side negative review analysis, rating breakdown, and complaint patterns.

Start a comparison →

Frequently Asked Questions

What do users complain about most in Xfinity?

Negative reviews on Xfinity cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Xfinity rated on App Store?

Xfinity has an average rating of 4.3 stars from 1,389,360 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Xfinity have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Xfinity, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Xfinity worth installing in 2026?

Xfinity is well-rated overall with 4.3 stars. Read the negative reviews above before installing to see if the recurring complaints affect your specific use case (platform, country, payment method).

What are alternatives to Xfinity?

Browse the Utilities category to compare Xfinity against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.