How to Cancel CitiManager – Corporate Cards and Get a Refund
CitiManager – Corporate Cards subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about CitiManager – Corporate Cards billing.
Cancel CitiManager – Corporate Cards on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find CitiManager – Corporate Cards in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to CitiManager – Corporate Cards until the current billing period ends, then it will not renew.
Cancel CitiManager – Corporate Cards on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select CitiManager – Corporate Cards from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling CitiManager – Corporate Cards on its own does not stop billing, you must cancel the subscription here.
How to get a refund for CitiManager – Corporate Cards
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the CitiManager – Corporate Cards charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the CitiManager – Corporate Cards purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What CitiManager – Corporate Cards users report about billing
Users frequently report issues with logging in, including problems with biometric authentication, password management, and session errors. The app is described as glitchy, unresponsive, and difficult to navigate, with many features not working as intended. Customer service is criticized for being unhelpful and hard to reach.
Summarized from 165 recent 1-3 star reviews. Read them before you renew.
CitiManager – Corporate Cards cancellation: frequently asked questions
Does canceling CitiManager – Corporate Cards stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date CitiManager – Corporate Cards will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from CitiManager – Corporate Cards?
Refunds are handled by Apple or Google, not by CitiManager – Corporate Cards directly. On iPhone, go to reportaproblem.apple.com, sign in, find the CitiManager – Corporate Cards charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is CitiManager – Corporate Cards still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows CitiManager – Corporate Cards as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my CitiManager – Corporate Cards account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the CitiManager – Corporate Cards app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to CitiManager – Corporate Cards right after I cancel?
No. You keep full access to CitiManager – Corporate Cards until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.