How to Cancel Quest SAM and Get a Refund
Quest SAM subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Quest SAM billing.
Cancel Quest SAM on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Quest SAM in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Quest SAM until the current billing period ends, then it will not renew.
Cancel Quest SAM on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Quest SAM from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Quest SAM on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Quest SAM
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Quest SAM charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Quest SAM purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Quest SAM users report about billing
Users frequently complain about difficulty accessing their accounts due to issues with activation codes and login processes. Many report being unable to proceed past certain screens or reset their passwords. The app is also criticized for being inconvenient, requiring frequent logins, and having poor design elements like obscured submit buttons.
Summarized from 10 recent 1-3 star reviews. Read them before you renew.
Better alternatives to Quest SAM
Highly rated Utilities apps with the lowest share of negative reviews, from our weekly store data.
Quest SAM cancellation: frequently asked questions
Does canceling Quest SAM stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Quest SAM will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Quest SAM?
Refunds are handled by Apple or Google, not by Quest SAM directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Quest SAM charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Quest SAM still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Quest SAM as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Quest SAM account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Quest SAM app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Quest SAM right after I cancel?
No. You keep full access to Quest SAM until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.