BNI Credit Card Mobile

iOS

PT. BANK NEGARA INDONESIA (PERSERO) TBK.

1.0

(1 total reviews)

Finance

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in BNI Credit Card Mobile

Users frequently complain about the app's inability to function properly after switching devices, requiring phone calls to BNI for resolution. Many report transaction data not updating for months, forcing them to rely on call centers. The app also crashes frequently, fails to send OTPs, and has login issues even without device changes.

Cannot login after device changeHigh
Transaction data not updatingHigh
App crashes or fails to openMedium

AI summary of 474 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in BNI Credit Card Mobile?

Negative reviews on BNI Credit Card Mobile cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is BNI Credit Card Mobile rated on App Store?

BNI Credit Card Mobile has an average rating of 1.0 stars from 1 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does BNI Credit Card Mobile have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For BNI Credit Card Mobile, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is BNI Credit Card Mobile worth installing in 2026?

BNI Credit Card Mobile has a low rating of 1.0 stars. The negative reviews above explain why and are worth reading carefully before installing.

What are alternatives to BNI Credit Card Mobile?

Browse the Finance category to compare BNI Credit Card Mobile against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.