How to Cancel Scanner Air - Scan Documents and Get a Refund
Scanner Air - Scan Documents subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Scanner Air - Scan Documents billing.
Cancel Scanner Air - Scan Documents on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Scanner Air - Scan Documents in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Scanner Air - Scan Documents until the current billing period ends, then it will not renew.
Cancel Scanner Air - Scan Documents on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Scanner Air - Scan Documents from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Scanner Air - Scan Documents on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Scanner Air - Scan Documents
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Scanner Air - Scan Documents charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Scanner Air - Scan Documents purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Scanner Air - Scan Documents users report about billing
Users primarily complain about high and unclear subscription costs, difficulty unsubscribing, and misleading free trial practices. Other issues include poor scan quality and confusion over the app's functionality with Air printers.
Summarized from 10 recent 1-3 star reviews. Read them before you renew.
Scanner Air - Scan Documents cancellation: frequently asked questions
Does canceling Scanner Air - Scan Documents stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Scanner Air - Scan Documents will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Scanner Air - Scan Documents?
Refunds are handled by Apple or Google, not by Scanner Air - Scan Documents directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Scanner Air - Scan Documents charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Scanner Air - Scan Documents still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Scanner Air - Scan Documents as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Scanner Air - Scan Documents account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Scanner Air - Scan Documents app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Scanner Air - Scan Documents right after I cancel?
No. You keep full access to Scanner Air - Scan Documents until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.