How to Cancel Japanese Kanji Lookup PLUS and Get a Refund
Japanese Kanji Lookup PLUS subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Japanese Kanji Lookup PLUS billing.
Cancel Japanese Kanji Lookup PLUS on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Japanese Kanji Lookup PLUS in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Japanese Kanji Lookup PLUS until the current billing period ends, then it will not renew.
Cancel Japanese Kanji Lookup PLUS on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Japanese Kanji Lookup PLUS from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Japanese Kanji Lookup PLUS on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Japanese Kanji Lookup PLUS
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Japanese Kanji Lookup PLUS charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Japanese Kanji Lookup PLUS purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Japanese Kanji Lookup PLUS users report about billing
Users frequently complain about excessive and intrusive ads, including long unskippable ones that disrupt usage. Many report issues with the search functionality, such as incorrect or missing results, especially with handwritten input. Some also find the app difficult to use due to unclear interface or small handwriting space on smartphones.
Summarized from 14 recent 1-3 star reviews. Read them before you renew.
Japanese Kanji Lookup PLUS cancellation: frequently asked questions
Does canceling Japanese Kanji Lookup PLUS stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Japanese Kanji Lookup PLUS will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Japanese Kanji Lookup PLUS?
Refunds are handled by Apple or Google, not by Japanese Kanji Lookup PLUS directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Japanese Kanji Lookup PLUS charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Japanese Kanji Lookup PLUS still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Japanese Kanji Lookup PLUS as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Japanese Kanji Lookup PLUS account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Japanese Kanji Lookup PLUS app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Japanese Kanji Lookup PLUS right after I cancel?
No. You keep full access to Japanese Kanji Lookup PLUS until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.