Westpac

iOS

Westpac Banking Corporation

5.0

(57,710 total reviews)

Finance

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in Westpac

Users frequently report app crashes, especially during transactions, and criticize the app's clunky, outdated design. Many complain about intrusive ads, lack of dark mode, and poor customer support. Issues with hidden accounts, slow performance, and unreliable notifications are also common.

App crashes frequentlyHigh
Poor user experienceHigh
Intrusive ads/pop-upsMedium

AI summary of 349 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Westpac?

Negative reviews on Westpac cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Westpac rated on App Store?

Westpac has an average rating of 4.5 stars from 57,710 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Westpac have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Westpac, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Westpac worth installing in 2026?

Westpac is highly-rated overall with 4.5 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Westpac?

Browse the Finance category to compare Westpac against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.