Duo Mobile
App Store · Duo Security LLC

Is Duo Mobile Safe for Kids?

Generally Suitable for Families
4+
official age rating
Business
category

Age rating is set by App Store, not by Unstar. This page explains it and adds what parents report in reviews. Not affiliated with Duo Security LLC.

What Duo Mobile's age rating means

Duo Mobile holds a family-friendly 4+ rating on the App Store. It is broadly appropriate, but a low age rating does not remove every risk: check whether it has chat, ads, or in-app purchases below.

What parents and users report about Duo Mobile

Users frequently complain about Duo Mobile being unreliable, with push notifications failing or being delayed, requiring manual input. Many report issues with app functionality, including crashes, slow performance, and excessive update demands. A significant number of users also struggle with device switching, account recovery, and lack of customer support.

Unreliable push notificationsApp crashes or fails to openDifficulty switching devices

Summarized from 124 recent 1-3 star reviews. These are user reports, not verified claims.

How to keep your child safe with Duo Mobile

iPhone (Screen Time)

Settings, Screen Time, Content & Privacy Restrictions. Set an age limit for apps, require Ask to Buy for purchases, and restrict or remove Duo Mobile if it is above your child's age.

Android (Family Link)

Use Google Family Link to approve installs, set a Play Store content rating limit, require purchase approval, and block or uninstall Duo Mobile on your child's device.

Duo Mobile for kids: frequently asked questions

Is Duo Mobile safe for kids?

Duo Mobile carries a family-friendly official rating (4+) on the App Store. That makes it broadly suitable, but even family-rated apps can include chat, ads, or in-app purchases, so check the factors below.

What age rating does Duo Mobile have?

The App Store rates Duo Mobile as 4+. This is the store's own content rating, set from the app's features and content, not our opinion. Use it as the starting point for whether it fits your child's age.

Can my child use Duo Mobile safely?

If you decide to allow it, use device parental controls: Screen Time and Content & Privacy Restrictions on iPhone, or Family Link and Play Store parental controls on Android. Turn on purchase approval, set age-appropriate content limits, and keep the account under your family group so you can see activity.

How do I block or remove Duo Mobile from my child's phone?

On iPhone, open Settings, Screen Time, Content & Privacy Restrictions, then restrict or delete the app and block reinstalling it. On Android, open Family Link, select your child, find Duo Mobile and block or uninstall it. You can also set a store age limit so apps above your child's age cannot be installed.

Read the full review breakdown for Duo Mobile
Every 1-3 star review, grouped by complaint, with filters and search.
See all reviews