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Subway Surfers

Subway Surfers

iOS

Sybo Games ApS

(3,799,886 total reviews)
Games
View on App StoreView Analytics

Negative Reviews

0

negative reviews found

What users complain about in Subway Surfers

Users frequently complain about excessive and intrusive ads, including unskippable ones and ads that disrupt gameplay. Many report persistent bugs, such as lost progress, unclaimed rewards, and glitches in missions or events. Others criticize the game for poor updates, including removal of features, unresponsive UI changes, and inability to update the app.

  • Excessive and intrusive adsHigh
  • Persistent bugs and glitchesHigh
  • Poor updates and lost featuresMedium

AI summary of 61 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Subway Surfers?

Negative reviews on Subway Surfers cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Subway Surfers rated on App Store?

Subway Surfers has an average rating of 4.6 stars from 3,799,886 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Subway Surfers have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Subway Surfers, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Subway Surfers worth installing in 2026?

Subway Surfers is highly-rated overall with 4.6 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Subway Surfers?

Browse the Games category to compare Subway Surfers against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.