Sapa Pegadaian

iOS

PEGADAIAN (PERSERO), PT

4.0

(137 total reviews)

Finance

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in Sapa Pegadaian

Users frequently complain about poor customer service, including unresponsive and unhelpful agents, as well as long response times. Many report issues with the app's functionality, such as login problems, registration errors, and inability to update personal information. Additionally, users express frustration with being redirected between the app and physical branches without resolution.

Poor customer serviceHigh
App functionality issuesHigh
Registration and login problemsMedium

AI summary of 12 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Sapa Pegadaian?

Negative reviews on Sapa Pegadaian cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Sapa Pegadaian rated on App Store?

Sapa Pegadaian has an average rating of 4.2 stars from 137 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Sapa Pegadaian have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Sapa Pegadaian, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Sapa Pegadaian worth installing in 2026?

Sapa Pegadaian is well-rated overall with 4.2 stars. Read the negative reviews above before installing to see if the recurring complaints affect your specific use case (platform, country, payment method).

What are alternatives to Sapa Pegadaian?

Browse the Finance category to compare Sapa Pegadaian against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.