How to Cancel Pocket Tales: Survival Game and Get a Refund
Pocket Tales: Survival Game subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Pocket Tales: Survival Game billing.
Cancel Pocket Tales: Survival Game on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Pocket Tales: Survival Game in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Pocket Tales: Survival Game until the current billing period ends, then it will not renew.
Cancel Pocket Tales: Survival Game on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Pocket Tales: Survival Game from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Pocket Tales: Survival Game on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Pocket Tales: Survival Game
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Pocket Tales: Survival Game charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Pocket Tales: Survival Game purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Pocket Tales: Survival Game users report about billing
Users frequently report the game crashing, freezing, or failing to load, especially during key moments like battles or chapter transitions. Many complain about progress being lost due to bugs or updates, and some feel the game becomes unfairly difficult or pay-to-win after the initial chapters. The leaderboard is also criticized for featuring fake players rather than real competition.
Summarized from 153 recent 1-3 star reviews. Read them before you renew.
Pocket Tales: Survival Game cancellation: frequently asked questions
Does canceling Pocket Tales: Survival Game stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Pocket Tales: Survival Game will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Pocket Tales: Survival Game?
Refunds are handled by Apple or Google, not by Pocket Tales: Survival Game directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Pocket Tales: Survival Game charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Pocket Tales: Survival Game still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Pocket Tales: Survival Game as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Pocket Tales: Survival Game account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Pocket Tales: Survival Game app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Pocket Tales: Survival Game right after I cancel?
No. You keep full access to Pocket Tales: Survival Game until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.