How to Cancel Изи VPN and Get a Refund
Изи VPN subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Изи VPN billing.
Cancel Изи VPN on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Изи VPN in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Изи VPN until the current billing period ends, then it will not renew.
Cancel Изи VPN on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Изи VPN from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Изи VPN on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Изи VPN
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Изи VPN charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Изи VPN purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Изи VPN users report about billing
Users frequently report that the VPN stops working after the free trial or payment, making it unusable. Many complain about the inability to contact support via Telegram since it requires a working VPN. Payment issues and poor customer service, including rude responses, are also common problems.
Summarized from 210 recent 1-3 star reviews. Read them before you renew.
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Изи VPN cancellation: frequently asked questions
Does canceling Изи VPN stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Изи VPN will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Изи VPN?
Refunds are handled by Apple or Google, not by Изи VPN directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Изи VPN charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Изи VPN still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Изи VPN as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Изи VPN account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Изи VPN app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Изи VPN right after I cancel?
No. You keep full access to Изи VPN until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.