How to Cancel DearMart and Get a Refund
DearMart subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about DearMart billing.
Cancel DearMart on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find DearMart in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to DearMart until the current billing period ends, then it will not renew.
Cancel DearMart on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select DearMart from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling DearMart on its own does not stop billing, you must cancel the subscription here.
How to get a refund for DearMart
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the DearMart charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the DearMart purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What DearMart users report about billing
Users frequently report issues with the registration process, including problems with scanning ID cards and facial recognition. Many complain about not being approved for credit or finding the available products unsuitable. Several users express frustration with the app's functionality and reliability.
Summarized from 13 recent 1-3 star reviews. Read them before you renew.
DearMart cancellation: frequently asked questions
Does canceling DearMart stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date DearMart will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from DearMart?
Refunds are handled by Apple or Google, not by DearMart directly. On iPhone, go to reportaproblem.apple.com, sign in, find the DearMart charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is DearMart still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows DearMart as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my DearMart account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the DearMart app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to DearMart right after I cancel?
No. You keep full access to DearMart until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.