How to Cancel Arrows – Puzzle Escape and Get a Refund
Arrows – Puzzle Escape subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Arrows – Puzzle Escape billing.
Cancel Arrows – Puzzle Escape on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Arrows – Puzzle Escape in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Arrows – Puzzle Escape until the current billing period ends, then it will not renew.
Cancel Arrows – Puzzle Escape on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Arrows – Puzzle Escape from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Arrows – Puzzle Escape on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Arrows – Puzzle Escape
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Arrows – Puzzle Escape charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Arrows – Puzzle Escape purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Arrows – Puzzle Escape users report about billing
Users primarily complain about excessive and intrusive ads, often appearing after every level or interrupting gameplay. Many also mention technical issues like game crashes, progress loss, and incorrect scoring. Additionally, some users are frustrated by the absence of the Russian flag in the game's profile or ranking system.
Summarized from 150 recent 1-3 star reviews. Read them before you renew.
Arrows – Puzzle Escape cancellation: frequently asked questions
Does canceling Arrows – Puzzle Escape stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Arrows – Puzzle Escape will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Arrows – Puzzle Escape?
Refunds are handled by Apple or Google, not by Arrows – Puzzle Escape directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Arrows – Puzzle Escape charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Arrows – Puzzle Escape still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Arrows – Puzzle Escape as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Arrows – Puzzle Escape account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Arrows – Puzzle Escape app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Arrows – Puzzle Escape right after I cancel?
No. You keep full access to Arrows – Puzzle Escape until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.