IKEA
Google Play · Inter IKEA Systems B.V

How to Cancel IKEA and Get a Refund

IKEA subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about IKEA billing.

Cancel IKEA on iPhone (iOS)

  1. 1Open the Settings app on your iPhone or iPad.
  2. 2Tap your name at the top of the screen to open your Apple ID.
  3. 3Tap Subscriptions to see every app that bills you through Apple.
  4. 4Find IKEA in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
  5. 5Tap Cancel Subscription and confirm. You keep access to IKEA until the current billing period ends, then it will not renew.

Cancel IKEA on Android

  1. 1Open the Google Play Store app on your Android device.
  2. 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. 3Select IKEA from your list of subscriptions.
  4. 4Tap Cancel subscription and choose a reason when prompted.
  5. 5Confirm the cancellation. Uninstalling IKEA on its own does not stop billing, you must cancel the subscription here.

How to get a refund for IKEA

Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.

iPhone (Apple)

Go to reportaproblem.apple.com, sign in with your Apple ID, find the IKEA charge, choose Request a refund, pick a reason and submit.

Android (Google)

Open the Play Store, go to your order history, select the IKEA purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.

What IKEA users report about billing

Users frequently report login issues, including problems with password reset emails and session loss when switching apps. Many complain about the app's poor usability, such as difficulty finding products, lack of intuitive features, and missing functionalities compared to the previous version. Delivery and return problems, like unavailable home delivery and refunds in vouchers, are also common complaints.

Login and session problemsPoor search and navigationMissing or downgraded features

Summarized from 35 recent 1-3 star reviews. Read them before you renew.

IKEA cancellation: frequently asked questions

Does canceling IKEA stop the charges immediately?

No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date IKEA will not charge you again. If you were charged unexpectedly, request a refund separately.

Can I get a refund from IKEA?

Refunds are handled by Apple or Google, not by IKEA directly. On iPhone, go to reportaproblem.apple.com, sign in, find the IKEA charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.

Why is IKEA still charging me after I canceled?

The most common causes: the cancellation did not finish (check that Subscriptions shows IKEA as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.

How do I delete my IKEA account?

Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the IKEA app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.

Will I lose access to IKEA right after I cancel?

No. You keep full access to IKEA until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.

Read the full review breakdown for IKEA
Every 1-3 star review, grouped by complaint, with filters and search.
See all reviews