How to Cancel Olive: Live Videochat and Get a Refund
Olive: Live Videochat subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Olive: Live Videochat billing.
Cancel Olive: Live Videochat on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Olive: Live Videochat in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Olive: Live Videochat until the current billing period ends, then it will not renew.
Cancel Olive: Live Videochat on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Olive: Live Videochat from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Olive: Live Videochat on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Olive: Live Videochat
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Olive: Live Videochat charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Olive: Live Videochat purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Olive: Live Videochat users report about billing
Users complain about the app being overly monetized, with many features locked behind paywalls after very short free trials. Many report encountering bots or fake profiles, and there are frequent complaints about intrusive ads, including erotic content. The app also seems to have a heavy focus on dating and connections with Latin American users, which may not be what all users expect.
Summarized from 31 recent 1-3 star reviews. Read them before you renew.
Olive: Live Videochat cancellation: frequently asked questions
Does canceling Olive: Live Videochat stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Olive: Live Videochat will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Olive: Live Videochat?
Refunds are handled by Apple or Google, not by Olive: Live Videochat directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Olive: Live Videochat charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Olive: Live Videochat still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Olive: Live Videochat as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Olive: Live Videochat account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Olive: Live Videochat app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Olive: Live Videochat right after I cancel?
No. You keep full access to Olive: Live Videochat until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.