How to Cancel ZEPETO: Avatar, Chat et Live and Get a Refund
ZEPETO: Avatar, Chat et Live subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about ZEPETO: Avatar, Chat et Live billing.
Cancel ZEPETO: Avatar, Chat et Live on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find ZEPETO: Avatar, Chat et Live in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to ZEPETO: Avatar, Chat et Live until the current billing period ends, then it will not renew.
Cancel ZEPETO: Avatar, Chat et Live on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select ZEPETO: Avatar, Chat et Live from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling ZEPETO: Avatar, Chat et Live on its own does not stop billing, you must cancel the subscription here.
How to get a refund for ZEPETO: Avatar, Chat et Live
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the ZEPETO: Avatar, Chat et Live charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the ZEPETO: Avatar, Chat et Live purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What ZEPETO: Avatar, Chat et Live users report about billing
Users frequently report technical issues such as errors when posting, live streaming not working, and app crashes. Many complain about the heavy emphasis on in-app purchases, with premium items requiring real money and limited free customization options. Additionally, there are concerns about poor customer support, account issues, and inappropriate content in some servers.
Summarized from 206 recent 1-3 star reviews. Read them before you renew.
ZEPETO: Avatar, Chat et Live cancellation: frequently asked questions
Does canceling ZEPETO: Avatar, Chat et Live stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date ZEPETO: Avatar, Chat et Live will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from ZEPETO: Avatar, Chat et Live?
Refunds are handled by Apple or Google, not by ZEPETO: Avatar, Chat et Live directly. On iPhone, go to reportaproblem.apple.com, sign in, find the ZEPETO: Avatar, Chat et Live charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is ZEPETO: Avatar, Chat et Live still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows ZEPETO: Avatar, Chat et Live as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my ZEPETO: Avatar, Chat et Live account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the ZEPETO: Avatar, Chat et Live app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to ZEPETO: Avatar, Chat et Live right after I cancel?
No. You keep full access to ZEPETO: Avatar, Chat et Live until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.