How to Cancel VTVgo Truyền hình số Quốc gia and Get a Refund
VTVgo Truyền hình số Quốc gia subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about VTVgo Truyền hình số Quốc gia billing.
Cancel VTVgo Truyền hình số Quốc gia on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find VTVgo Truyền hình số Quốc gia in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to VTVgo Truyền hình số Quốc gia until the current billing period ends, then it will not renew.
Cancel VTVgo Truyền hình số Quốc gia on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select VTVgo Truyền hình số Quốc gia from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling VTVgo Truyền hình số Quốc gia on its own does not stop billing, you must cancel the subscription here.
How to get a refund for VTVgo Truyền hình số Quốc gia
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the VTVgo Truyền hình số Quốc gia charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the VTVgo Truyền hình số Quốc gia purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What VTVgo Truyền hình số Quốc gia users report about billing
Users frequently complain about the app's poor performance, including constant lagging, buffering, and slow loading times, even with strong internet connections. Many express frustration over the app's requirement to pay for previously free features like rewatching shows, and some report the app fails to load or crashes entirely. Additionally, users criticize the low video quality, limited channel selection, and frequent errors during use.
Summarized from 372 recent 1-3 star reviews. Read them before you renew.
VTVgo Truyền hình số Quốc gia cancellation: frequently asked questions
Does canceling VTVgo Truyền hình số Quốc gia stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date VTVgo Truyền hình số Quốc gia will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from VTVgo Truyền hình số Quốc gia?
Refunds are handled by Apple or Google, not by VTVgo Truyền hình số Quốc gia directly. On iPhone, go to reportaproblem.apple.com, sign in, find the VTVgo Truyền hình số Quốc gia charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is VTVgo Truyền hình số Quốc gia still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows VTVgo Truyền hình số Quốc gia as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my VTVgo Truyền hình số Quốc gia account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the VTVgo Truyền hình số Quốc gia app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to VTVgo Truyền hình số Quốc gia right after I cancel?
No. You keep full access to VTVgo Truyền hình số Quốc gia until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.