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Tokopedia

Tokopedia

iOS

TOKOPEDIA PT

(651,819 total reviews)
Shopping
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Negative Reviews

0

negative reviews found

What users complain about in Tokopedia

Users frequently complain about technical issues like a buggy search function, frequent app crashes, and poor optimization for iPad. Many are frustrated with intrusive auto-play videos, forced TikTok integration, and a cluttered interface that makes shopping difficult. Refund processes, unresponsive customer support, and disappearing vouchers or promotions are also common pain points.

  • Buggy search and app crashesHigh
  • Intrusive auto-play videosHigh
  • Poor refund and support serviceMedium

AI summary of 140 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Tokopedia?

Negative reviews on Tokopedia cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Tokopedia rated on App Store?

Tokopedia has an average rating of 4.8 stars from 651,819 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Tokopedia have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Tokopedia, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Tokopedia worth installing in 2026?

Tokopedia is highly-rated overall with 4.8 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Tokopedia?

Browse the Shopping category to compare Tokopedia against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.