How to Cancel Mein otelo and Get a Refund
Mein otelo subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Mein otelo billing.
Cancel Mein otelo on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Mein otelo in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Mein otelo until the current billing period ends, then it will not renew.
Cancel Mein otelo on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Mein otelo from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Mein otelo on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Mein otelo
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Mein otelo charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Mein otelo purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Mein otelo users report about billing
Users frequently report technical issues with the app, including login problems, crashes, and slow performance. Many complain about unclear data usage displays and difficulties with account management, such as cancellations and payment changes. Poor customer support and unreliable mobile network connections are also common grievances.
Summarized from 208 recent 1-3 star reviews. Read them before you renew.
Mein otelo cancellation: frequently asked questions
Does canceling Mein otelo stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Mein otelo will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Mein otelo?
Refunds are handled by Apple or Google, not by Mein otelo directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Mein otelo charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Mein otelo still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Mein otelo as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Mein otelo account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Mein otelo app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Mein otelo right after I cancel?
No. You keep full access to Mein otelo until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.