Hi Opennet
App Store · FPT Telecom

How to Cancel Hi Opennet and Get a Refund

Hi Opennet subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Hi Opennet billing.

Cancel Hi Opennet on iPhone (iOS)

  1. 1Open the Settings app on your iPhone or iPad.
  2. 2Tap your name at the top of the screen to open your Apple ID.
  3. 3Tap Subscriptions to see every app that bills you through Apple.
  4. 4Find Hi Opennet in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
  5. 5Tap Cancel Subscription and confirm. You keep access to Hi Opennet until the current billing period ends, then it will not renew.

Cancel Hi Opennet on Android

  1. 1Open the Google Play Store app on your Android device.
  2. 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. 3Select Hi Opennet from your list of subscriptions.
  4. 4Tap Cancel subscription and choose a reason when prompted.
  5. 5Confirm the cancellation. Uninstalling Hi Opennet on its own does not stop billing, you must cancel the subscription here.

How to get a refund for Hi Opennet

Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.

iPhone (Apple)

Go to reportaproblem.apple.com, sign in with your Apple ID, find the Hi Opennet charge, choose Request a refund, pick a reason and submit.

Android (Google)

Open the Play Store, go to your order history, select the Hi Opennet purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.

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Hi Opennet cancellation: frequently asked questions

Does canceling Hi Opennet stop the charges immediately?

No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Hi Opennet will not charge you again. If you were charged unexpectedly, request a refund separately.

Can I get a refund from Hi Opennet?

Refunds are handled by Apple or Google, not by Hi Opennet directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Hi Opennet charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.

Why is Hi Opennet still charging me after I canceled?

The most common causes: the cancellation did not finish (check that Subscriptions shows Hi Opennet as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.

How do I delete my Hi Opennet account?

Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Hi Opennet app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.

Will I lose access to Hi Opennet right after I cancel?

No. You keep full access to Hi Opennet until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.

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