How to Cancel Diamond Diaries Saga and Get a Refund
Diamond Diaries Saga subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Diamond Diaries Saga billing.
Cancel Diamond Diaries Saga on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Diamond Diaries Saga in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Diamond Diaries Saga until the current billing period ends, then it will not renew.
Cancel Diamond Diaries Saga on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Diamond Diaries Saga from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Diamond Diaries Saga on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Diamond Diaries Saga
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Diamond Diaries Saga charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Diamond Diaries Saga purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Diamond Diaries Saga users report about billing
Users frequently report game progression issues, including levels not unlocking or resetting progress after updates. Many complain about a spelling error for 'Istanbul' and find certain levels impossibly difficult or bugged. Some also mention the game crashing after updates or requiring in-app purchases to progress.
Summarized from 18 recent 1-3 star reviews. Read them before you renew.
Diamond Diaries Saga cancellation: frequently asked questions
Does canceling Diamond Diaries Saga stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Diamond Diaries Saga will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Diamond Diaries Saga?
Refunds are handled by Apple or Google, not by Diamond Diaries Saga directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Diamond Diaries Saga charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Diamond Diaries Saga still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Diamond Diaries Saga as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Diamond Diaries Saga account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Diamond Diaries Saga app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Diamond Diaries Saga right after I cancel?
No. You keep full access to Diamond Diaries Saga until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.