My SoftBank

My SoftBank

iOS

SoftBank Corp.

(39,233 total reviews)
Utilities

Negative Reviews

0

negative reviews found

What users complain about in My SoftBank

Users frequently complain about the app requiring Wi-Fi to be turned off for login, which is inconvenient and outdated. Many report poor customer service, billing issues, and app crashes that can freeze devices entirely. The app is also criticized for missing features compared to the web version, confusing navigation, and excessive promotional SMS messages.

  • Wi-Fi login requirementHigh
  • Poor customer serviceHigh
  • App crashes or freezesMedium

AI summary of 10 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in My SoftBank?

Negative reviews on My SoftBank cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is My SoftBank rated on App Store?

My SoftBank has an average rating of 3.8 stars from 39,233 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does My SoftBank have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For My SoftBank, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is My SoftBank worth installing in 2026?

My SoftBank has a mixed rating of 3.8 stars. The negative reviews above are essential reading before installing because the app has substantial 1-3 star feedback that may signal structural issues.

What are alternatives to My SoftBank?

Browse the Utilities category to compare My SoftBank against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.