How to Cancel adidas Headphones and Get a Refund
adidas Headphones subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about adidas Headphones billing.
Cancel adidas Headphones on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find adidas Headphones in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to adidas Headphones until the current billing period ends, then it will not renew.
Cancel adidas Headphones on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select adidas Headphones from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling adidas Headphones on its own does not stop billing, you must cancel the subscription here.
How to get a refund for adidas Headphones
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the adidas Headphones charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the adidas Headphones purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What adidas Headphones users report about billing
Users frequently report that the app fails to connect to their headphones or displays 'out of range' errors even when the headphones are connected via Bluetooth. Many find the app's features, such as customizing the action button or using the equalizer, either non-functional or poorly implemented. Additionally, some users encounter issues with firmware updates and app text appearing in Latin or placeholder formats.
Summarized from 27 recent 1-3 star reviews. Read them before you renew.
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adidas Headphones cancellation: frequently asked questions
Does canceling adidas Headphones stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date adidas Headphones will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from adidas Headphones?
Refunds are handled by Apple or Google, not by adidas Headphones directly. On iPhone, go to reportaproblem.apple.com, sign in, find the adidas Headphones charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is adidas Headphones still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows adidas Headphones as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my adidas Headphones account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the adidas Headphones app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to adidas Headphones right after I cancel?
No. You keep full access to adidas Headphones until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.