How to Cancel Vivo News and Get a Refund
Vivo News subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Vivo News billing.
Cancel Vivo News on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Vivo News in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Vivo News until the current billing period ends, then it will not renew.
Cancel Vivo News on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Vivo News from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Vivo News on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Vivo News
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Vivo News charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Vivo News purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Vivo News users report about billing
Users frequently report being unable to log in or register, with the app stating 'user not found' for both personal and business accounts. Many complain about the app not functioning at all, either crashing or failing to open after updates. Others highlight misleading advertising, as promised magazines and newspapers are either missing or limited in selection.
Summarized from 48 recent 1-3 star reviews. Read them before you renew.
Vivo News cancellation: frequently asked questions
Does canceling Vivo News stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Vivo News will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Vivo News?
Refunds are handled by Apple or Google, not by Vivo News directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Vivo News charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Vivo News still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Vivo News as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Vivo News account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Vivo News app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Vivo News right after I cancel?
No. You keep full access to Vivo News until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.