Barcelona a la butxaca
App Store · Ajuntament de Barcelona

How to Cancel Barcelona a la butxaca and Get a Refund

Barcelona a la butxaca subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Barcelona a la butxaca billing.

Cancel Barcelona a la butxaca on iPhone (iOS)

  1. 1Open the Settings app on your iPhone or iPad.
  2. 2Tap your name at the top of the screen to open your Apple ID.
  3. 3Tap Subscriptions to see every app that bills you through Apple.
  4. 4Find Barcelona a la butxaca in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
  5. 5Tap Cancel Subscription and confirm. You keep access to Barcelona a la butxaca until the current billing period ends, then it will not renew.

Cancel Barcelona a la butxaca on Android

  1. 1Open the Google Play Store app on your Android device.
  2. 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. 3Select Barcelona a la butxaca from your list of subscriptions.
  4. 4Tap Cancel subscription and choose a reason when prompted.
  5. 5Confirm the cancellation. Uninstalling Barcelona a la butxaca on its own does not stop billing, you must cancel the subscription here.

How to get a refund for Barcelona a la butxaca

Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.

iPhone (Apple)

Go to reportaproblem.apple.com, sign in with your Apple ID, find the Barcelona a la butxaca charge, choose Request a refund, pick a reason and submit.

Android (Google)

Open the Play Store, go to your order history, select the Barcelona a la butxaca purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.

What Barcelona a la butxaca users report about billing

Users frequently report that the app does not allow them to submit incidents or complaints, often displaying errors or stating that the issue type is unavailable. Many also complain about the lack of response or follow-up from the city after submitting issues. Additionally, the app is criticized for being limited in functionality, often redirecting users to the website instead of allowing them to complete tasks within the app.

Cannot submit incidentsNo response to complaintsLimited functionality

Summarized from 43 recent 1-3 star reviews. Read them before you renew.

Barcelona a la butxaca cancellation: frequently asked questions

Does canceling Barcelona a la butxaca stop the charges immediately?

No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Barcelona a la butxaca will not charge you again. If you were charged unexpectedly, request a refund separately.

Can I get a refund from Barcelona a la butxaca?

Refunds are handled by Apple or Google, not by Barcelona a la butxaca directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Barcelona a la butxaca charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.

Why is Barcelona a la butxaca still charging me after I canceled?

The most common causes: the cancellation did not finish (check that Subscriptions shows Barcelona a la butxaca as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.

How do I delete my Barcelona a la butxaca account?

Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Barcelona a la butxaca app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.

Will I lose access to Barcelona a la butxaca right after I cancel?

No. You keep full access to Barcelona a la butxaca until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.

Read the full review breakdown for Barcelona a la butxaca
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