CapCut: Photo & Video Editor

iOS

Bytedance Pte. Ltd

5.0

(484,362 total reviews)

Photo & Video

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in CapCut: Photo & Video Editor

Users frequently complain about payment and subscription issues, including unauthorized charges, failure to deliver promised features, and difficulty canceling subscriptions. Many express frustration over the app's aggressive monetization, with basic features now locked behind paywalls. Technical problems like bugs, crashes, and poor customer support are also common.

Payment/subscription issuesHigh
Over-monetization of featuresHigh
Poor customer supportMedium

AI summary of 310 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in CapCut: Photo & Video Editor?

Negative reviews on CapCut: Photo & Video Editor cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is CapCut: Photo & Video Editor rated on App Store?

CapCut: Photo & Video Editor has an average rating of 4.7 stars from 484,362 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does CapCut: Photo & Video Editor have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For CapCut: Photo & Video Editor, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is CapCut: Photo & Video Editor worth installing in 2026?

CapCut: Photo & Video Editor is highly-rated overall with 4.7 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to CapCut: Photo & Video Editor?

Browse the Photo & Video category to compare CapCut: Photo & Video Editor against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.