How to Cancel LazioDrCovid and Get a Refund
LazioDrCovid subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about LazioDrCovid billing.
Cancel LazioDrCovid on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find LazioDrCovid in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to LazioDrCovid until the current billing period ends, then it will not renew.
Cancel LazioDrCovid on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select LazioDrCovid from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling LazioDrCovid on its own does not stop billing, you must cancel the subscription here.
How to get a refund for LazioDrCovid
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the LazioDrCovid charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the LazioDrCovid purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What LazioDrCovid users report about billing
Users frequently report that the app fails to function properly, with common issues including error messages during data submission, inability to open the app, and requiring repeated re-entry of personal data. Many also complain about the lack of responsiveness from medical staff and the app's inability to retain or correctly display entered health data. The app's design and usability are criticized for being cumbersome and not integrating with existing health monitoring tools like Apple Health.
Summarized from 93 recent 1-3 star reviews. Read them before you renew.
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LazioDrCovid cancellation: frequently asked questions
Does canceling LazioDrCovid stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date LazioDrCovid will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from LazioDrCovid?
Refunds are handled by Apple or Google, not by LazioDrCovid directly. On iPhone, go to reportaproblem.apple.com, sign in, find the LazioDrCovid charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is LazioDrCovid still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows LazioDrCovid as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my LazioDrCovid account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the LazioDrCovid app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to LazioDrCovid right after I cancel?
No. You keep full access to LazioDrCovid until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.