How to Cancel Titan ConnectedX and Get a Refund
Titan ConnectedX subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Titan ConnectedX billing.
Cancel Titan ConnectedX on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Titan ConnectedX in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Titan ConnectedX until the current billing period ends, then it will not renew.
Cancel Titan ConnectedX on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Titan ConnectedX from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Titan ConnectedX on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Titan ConnectedX
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Titan ConnectedX charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Titan ConnectedX purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Titan ConnectedX users report about billing
Users report the Titan ConnectedX app is completely non-functional, preventing login or sign-up, rendering their smartwatches unusable. Many complain Titan has discontinued support without providing alternatives, leaving expensive watches useless. Frequent errors include constant 'failed' messages during login attempts and no app updates to fix issues.
Summarized from 67 recent 1-3 star reviews. Read them before you renew.
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Titan ConnectedX cancellation: frequently asked questions
Does canceling Titan ConnectedX stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Titan ConnectedX will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Titan ConnectedX?
Refunds are handled by Apple or Google, not by Titan ConnectedX directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Titan ConnectedX charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Titan ConnectedX still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Titan ConnectedX as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Titan ConnectedX account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Titan ConnectedX app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Titan ConnectedX right after I cancel?
No. You keep full access to Titan ConnectedX until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.