How to Cancel BofA Global Card Access and Get a Refund
BofA Global Card Access subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about BofA Global Card Access billing.
Cancel BofA Global Card Access on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find BofA Global Card Access in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to BofA Global Card Access until the current billing period ends, then it will not renew.
Cancel BofA Global Card Access on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select BofA Global Card Access from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling BofA Global Card Access on its own does not stop billing, you must cancel the subscription here.
How to get a refund for BofA Global Card Access
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the BofA Global Card Access charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the BofA Global Card Access purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What BofA Global Card Access users report about billing
Users frequently report being unable to log in or use the app due to a loop prompting for updates that aren't available. Many also experience issues with account registration, password resets, and login credentials not working. Additionally, the app is criticized for being slow, buggy, and lacking essential features like receipt attachment or transaction history.
Summarized from 73 recent 1-3 star reviews. Read them before you renew.
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BofA Global Card Access cancellation: frequently asked questions
Does canceling BofA Global Card Access stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date BofA Global Card Access will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from BofA Global Card Access?
Refunds are handled by Apple or Google, not by BofA Global Card Access directly. On iPhone, go to reportaproblem.apple.com, sign in, find the BofA Global Card Access charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is BofA Global Card Access still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows BofA Global Card Access as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my BofA Global Card Access account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the BofA Global Card Access app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to BofA Global Card Access right after I cancel?
No. You keep full access to BofA Global Card Access until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.