How to Cancel onX Backcountry: 3D Trail Maps and Get a Refund
onX Backcountry: 3D Trail Maps subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about onX Backcountry: 3D Trail Maps billing.
Cancel onX Backcountry: 3D Trail Maps on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find onX Backcountry: 3D Trail Maps in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to onX Backcountry: 3D Trail Maps until the current billing period ends, then it will not renew.
Cancel onX Backcountry: 3D Trail Maps on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select onX Backcountry: 3D Trail Maps from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling onX Backcountry: 3D Trail Maps on its own does not stop billing, you must cancel the subscription here.
How to get a refund for onX Backcountry: 3D Trail Maps
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the onX Backcountry: 3D Trail Maps charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the onX Backcountry: 3D Trail Maps purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What onX Backcountry: 3D Trail Maps users report about billing
Users frequently complain about the app's high subscription costs and lack of useful features compared to free alternatives like Google Maps or Gaia GPS. Many report inaccurate or missing trail data, especially in less popular regions, and find the app glitchy or difficult to use. Others criticize aggressive marketing, forced logins, and deceptive pricing practices.
Summarized from 138 recent 1-3 star reviews. Read them before you renew.
onX Backcountry: 3D Trail Maps cancellation: frequently asked questions
Does canceling onX Backcountry: 3D Trail Maps stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date onX Backcountry: 3D Trail Maps will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from onX Backcountry: 3D Trail Maps?
Refunds are handled by Apple or Google, not by onX Backcountry: 3D Trail Maps directly. On iPhone, go to reportaproblem.apple.com, sign in, find the onX Backcountry: 3D Trail Maps charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is onX Backcountry: 3D Trail Maps still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows onX Backcountry: 3D Trail Maps as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my onX Backcountry: 3D Trail Maps account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the onX Backcountry: 3D Trail Maps app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to onX Backcountry: 3D Trail Maps right after I cancel?
No. You keep full access to onX Backcountry: 3D Trail Maps until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.