How to Cancel Polycam: 3D e Planimetrie and Get a Refund
Polycam: 3D e Planimetrie subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Polycam: 3D e Planimetrie billing.
Cancel Polycam: 3D e Planimetrie on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Polycam: 3D e Planimetrie in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Polycam: 3D e Planimetrie until the current billing period ends, then it will not renew.
Cancel Polycam: 3D e Planimetrie on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Polycam: 3D e Planimetrie from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Polycam: 3D e Planimetrie on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Polycam: 3D e Planimetrie
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Polycam: 3D e Planimetrie charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Polycam: 3D e Planimetrie purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Polycam: 3D e Planimetrie users report about billing
Users frequently complain about aggressive and unclear subscription practices, including unexpected charges after free trials and difficulty canceling subscriptions. Many also criticize the app's high pricing relative to its functionality, citing frequent crashes, inaccurate measurements, and removed features. Technical issues like crashes during scans and unreliable 3D modeling are also common frustrations.
Summarized from 36 recent 1-3 star reviews. Read them before you renew.
Polycam: 3D e Planimetrie cancellation: frequently asked questions
Does canceling Polycam: 3D e Planimetrie stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Polycam: 3D e Planimetrie will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Polycam: 3D e Planimetrie?
Refunds are handled by Apple or Google, not by Polycam: 3D e Planimetrie directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Polycam: 3D e Planimetrie charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Polycam: 3D e Planimetrie still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Polycam: 3D e Planimetrie as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Polycam: 3D e Planimetrie account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Polycam: 3D e Planimetrie app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Polycam: 3D e Planimetrie right after I cancel?
No. You keep full access to Polycam: 3D e Planimetrie until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.