HSBC Health
App Store · Chesnara Life (UK) Limited

Is HSBC Health Safe for Kids?

Not Designed for Children
17+
official age rating
Medical
category

Age rating is set by App Store, not by Unstar. This page explains it and adds what parents report in reviews. Not affiliated with Chesnara Life (UK) Limited.

What HSBC Health's age rating means

The App Store gives HSBC Health an official 17+ rating, so the store considers it unsuitable for children. That usually reflects mature themes, chat with strangers, suggestive content, or gambling-style mechanics. For a child or younger teen, treat this as a clear caution.

What parents and users report about HSBC Health

Users report frequent login issues, including being unable to get past the login screen despite correct credentials. Many encounter bugs when trying to complete their medical profile or book appointments, with the app often crashing or freezing. The app also lacks basic features like password manager support and copy-paste functionality, making setup and use frustrating.

Login problemsMedical profile completion failsNo password manager support

Summarized from 64 recent 1-3 star reviews. These are user reports, not verified claims.

How to keep your child safe with HSBC Health

iPhone (Screen Time)

Settings, Screen Time, Content & Privacy Restrictions. Set an age limit for apps, require Ask to Buy for purchases, and restrict or remove HSBC Health if it is above your child's age.

Android (Family Link)

Use Google Family Link to approve installs, set a Play Store content rating limit, require purchase approval, and block or uninstall HSBC Health on your child's device.

HSBC Health for kids: frequently asked questions

Is HSBC Health safe for kids?

HSBC Health carries an official age rating of 17+ on the App Store, which means it is not designed for children. It is a real, listed app, but the store itself flags it for a mature audience. If a younger child wants it, the rating alone is a strong reason to say no or to supervise closely.

What age rating does HSBC Health have?

The App Store rates HSBC Health as 17+. This is the store's own content rating, set from the app's features and content, not our opinion. Use it as the starting point for whether it fits your child's age.

Can my child use HSBC Health safely?

If you decide to allow it, use device parental controls: Screen Time and Content & Privacy Restrictions on iPhone, or Family Link and Play Store parental controls on Android. Turn on purchase approval, set age-appropriate content limits, and keep the account under your family group so you can see activity.

How do I block or remove HSBC Health from my child's phone?

On iPhone, open Settings, Screen Time, Content & Privacy Restrictions, then restrict or delete the app and block reinstalling it. On Android, open Family Link, select your child, find HSBC Health and block or uninstall it. You can also set a store age limit so apps above your child's age cannot be installed.

Read the full review breakdown for HSBC Health
Every 1-3 star review, grouped by complaint, with filters and search.
See all reviews