How to Cancel BasketballConnect and Get a Refund
BasketballConnect subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about BasketballConnect billing.
Cancel BasketballConnect on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find BasketballConnect in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to BasketballConnect until the current billing period ends, then it will not renew.
Cancel BasketballConnect on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select BasketballConnect from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling BasketballConnect on its own does not stop billing, you must cancel the subscription here.
How to get a refund for BasketballConnect
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the BasketballConnect charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the BasketballConnect purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What BasketballConnect users report about billing
Users frequently complain about persistent bugs, glitches, and app crashes, making basic functions like loading statistics or viewing game details unreliable. Many find the app difficult to navigate, with poor UI/UX design, and express frustration over missing or hard-to-access features like player stats, team management, and ladder views. Additionally, users report issues with account management, notifications, and unnecessary fees, often comparing the app unfavorably to alternatives like GameDay.
Summarized from 97 recent 1-3 star reviews. Read them before you renew.
BasketballConnect cancellation: frequently asked questions
Does canceling BasketballConnect stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date BasketballConnect will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from BasketballConnect?
Refunds are handled by Apple or Google, not by BasketballConnect directly. On iPhone, go to reportaproblem.apple.com, sign in, find the BasketballConnect charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is BasketballConnect still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows BasketballConnect as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my BasketballConnect account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the BasketballConnect app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to BasketballConnect right after I cancel?
No. You keep full access to BasketballConnect until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.