How to Cancel mobile.de - Lead Manager and Get a Refund
mobile.de - Lead Manager subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about mobile.de - Lead Manager billing.
Cancel mobile.de - Lead Manager on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find mobile.de - Lead Manager in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to mobile.de - Lead Manager until the current billing period ends, then it will not renew.
Cancel mobile.de - Lead Manager on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select mobile.de - Lead Manager from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling mobile.de - Lead Manager on its own does not stop billing, you must cancel the subscription here.
How to get a refund for mobile.de - Lead Manager
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the mobile.de - Lead Manager charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the mobile.de - Lead Manager purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What mobile.de - Lead Manager users report about billing
Users report the app frequently crashes or displays error messages, making it unusable. Many complain about missing features like email request tracking, file attachments, and dealer-specific tools. Login issues and duplicate message sending are also common problems.
Summarized from 10 recent 1-3 star reviews. Read them before you renew.
mobile.de - Lead Manager cancellation: frequently asked questions
Does canceling mobile.de - Lead Manager stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date mobile.de - Lead Manager will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from mobile.de - Lead Manager?
Refunds are handled by Apple or Google, not by mobile.de - Lead Manager directly. On iPhone, go to reportaproblem.apple.com, sign in, find the mobile.de - Lead Manager charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is mobile.de - Lead Manager still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows mobile.de - Lead Manager as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my mobile.de - Lead Manager account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the mobile.de - Lead Manager app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to mobile.de - Lead Manager right after I cancel?
No. You keep full access to mobile.de - Lead Manager until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.