UPS

UPS

iOS

UPS

(30,742 total reviews)
Business

Negative Reviews

0

negative reviews found

What users complain about in UPS

Users frequently complain about incorrect or delayed deliveries, poor tracking functionality, and unhelpful customer service. Many report packages being sent to wrong locations, drivers not attempting deliveries, and the app being difficult to use. Issues with accessibility, false delivery attempts, and stolen items are also mentioned.

  • Incorrect or delayed deliveriesHigh
  • Poor tracking functionalityHigh
  • Unhelpful customer serviceMedium

AI summary of 338 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in UPS?

Negative reviews on UPS cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is UPS rated on App Store?

UPS has an average rating of 3.3 stars from 30,742 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does UPS have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For UPS, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is UPS worth installing in 2026?

UPS has a mixed rating of 3.3 stars. The negative reviews above are essential reading before installing because the app has substantial 1-3 star feedback that may signal structural issues.

What are alternatives to UPS?

Browse the Business category to compare UPS against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.