USPS Mobile®
App Store · United States Postal Service

How to Cancel USPS Mobile® and Get a Refund

USPS Mobile® subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about USPS Mobile® billing.

Cancel USPS Mobile® on iPhone (iOS)

  1. 1Open the Settings app on your iPhone or iPad.
  2. 2Tap your name at the top of the screen to open your Apple ID.
  3. 3Tap Subscriptions to see every app that bills you through Apple.
  4. 4Find USPS Mobile® in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
  5. 5Tap Cancel Subscription and confirm. You keep access to USPS Mobile® until the current billing period ends, then it will not renew.

Cancel USPS Mobile® on Android

  1. 1Open the Google Play Store app on your Android device.
  2. 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. 3Select USPS Mobile® from your list of subscriptions.
  4. 4Tap Cancel subscription and choose a reason when prompted.
  5. 5Confirm the cancellation. Uninstalling USPS Mobile® on its own does not stop billing, you must cancel the subscription here.

How to get a refund for USPS Mobile®

Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.

iPhone (Apple)

Go to reportaproblem.apple.com, sign in with your Apple ID, find the USPS Mobile® charge, choose Request a refund, pick a reason and submit.

Android (Google)

Open the Play Store, go to your order history, select the USPS Mobile® purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.

What USPS Mobile® users report about billing

Users frequently complain that the USPS Mobile® app is unreliable, often redirecting to the USPS website instead of providing direct functionality. Many report issues with tracking accuracy, login problems, and outdated features. Additionally, the app is criticized for poor updates, lack of customer support, and limited functionality compared to expectations.

Redirects to websiteTracking inaccuraciesLogin and session issues

Summarized from 20 recent 1-3 star reviews. Read them before you renew.

USPS Mobile® cancellation: frequently asked questions

Does canceling USPS Mobile® stop the charges immediately?

No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date USPS Mobile® will not charge you again. If you were charged unexpectedly, request a refund separately.

Can I get a refund from USPS Mobile®?

Refunds are handled by Apple or Google, not by USPS Mobile® directly. On iPhone, go to reportaproblem.apple.com, sign in, find the USPS Mobile® charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.

Why is USPS Mobile® still charging me after I canceled?

The most common causes: the cancellation did not finish (check that Subscriptions shows USPS Mobile® as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.

How do I delete my USPS Mobile® account?

Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the USPS Mobile® app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.

Will I lose access to USPS Mobile® right after I cancel?

No. You keep full access to USPS Mobile® until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.

Read the full review breakdown for USPS Mobile®
Every 1-3 star review, grouped by complaint, with filters and search.
See all reviews