Zoho CRM - Sales & Marketing

iOS

Zoho Corporation

5.0

(852 total reviews)

Business

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in Zoho CRM - Sales & Marketing

Users frequently complain about the app's poor functionality after updates, including broken features and a confusing new UI. Many report sync issues, crashes, and login problems that make the app unreliable. The mobile experience is criticized for being clunky, with important features buried in menus or missing entirely.

Broken after updatesHigh
Sync and loading issuesHigh
Poor mobile UI/UXMedium

AI summary of 256 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Zoho CRM - Sales & Marketing?

Negative reviews on Zoho CRM - Sales & Marketing cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Zoho CRM - Sales & Marketing rated on App Store?

Zoho CRM - Sales & Marketing has an average rating of 4.6 stars from 852 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Zoho CRM - Sales & Marketing have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Zoho CRM - Sales & Marketing, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Zoho CRM - Sales & Marketing worth installing in 2026?

Zoho CRM - Sales & Marketing is highly-rated overall with 4.6 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Zoho CRM - Sales & Marketing?

Browse the Business category to compare Zoho CRM - Sales & Marketing against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.