How to Cancel myQ Garage & Access Control and Get a Refund
myQ Garage & Access Control subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about myQ Garage & Access Control billing.
Cancel myQ Garage & Access Control on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find myQ Garage & Access Control in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to myQ Garage & Access Control until the current billing period ends, then it will not renew.
Cancel myQ Garage & Access Control on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select myQ Garage & Access Control from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling myQ Garage & Access Control on its own does not stop billing, you must cancel the subscription here.
How to get a refund for myQ Garage & Access Control
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the myQ Garage & Access Control charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the myQ Garage & Access Control purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What myQ Garage & Access Control users report about billing
Users frequently report issues with the app's reliability, including failures to open or close garage doors, login problems, and delayed notifications. Many also complain about intrusive review prompts and poor customer support. Some users express concerns about security vulnerabilities and lack of integration with other platforms.
Summarized from 349 recent 1-3 star reviews. Read them before you renew.
myQ Garage & Access Control cancellation: frequently asked questions
Does canceling myQ Garage & Access Control stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date myQ Garage & Access Control will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from myQ Garage & Access Control?
Refunds are handled by Apple or Google, not by myQ Garage & Access Control directly. On iPhone, go to reportaproblem.apple.com, sign in, find the myQ Garage & Access Control charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is myQ Garage & Access Control still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows myQ Garage & Access Control as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my myQ Garage & Access Control account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the myQ Garage & Access Control app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to myQ Garage & Access Control right after I cancel?
No. You keep full access to myQ Garage & Access Control until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.