Google Drive

iOS

Google

5.0

(7,605,930 total reviews)

Productivity

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in Google Drive

Users frequently complain about difficulties uploading files to specific folders, with many reporting that files go to the root folder instead. Many also express frustration with the app's functionality, including issues with downloading, editing, and sharing files. Additionally, there is widespread dissatisfaction with the new app icon and design changes.

Files upload to wrong folderHigh
Poor app functionalityHigh
Dislike new icon/designMedium

AI summary of 184 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Google Drive?

Negative reviews on Google Drive cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Google Drive rated on App Store?

Google Drive has an average rating of 4.8 stars from 7,605,930 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Google Drive have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Google Drive, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Google Drive worth installing in 2026?

Google Drive is highly-rated overall with 4.8 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Google Drive?

Browse the Productivity category to compare Google Drive against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.