Is My Telstra Safe for Kids?
Age rating is set by App Store, not by Unstar. This page explains it and adds what parents report in reviews. Not affiliated with Telstra Corporation Ltd.
What My Telstra's age rating means
My Telstra holds a family-friendly 4+ rating on the App Store. It is broadly appropriate, but a low age rating does not remove every risk: check whether it has chat, ads, or in-app purchases below.
What parents and users report about My Telstra
Users frequently complain about the app's poor functionality, including slow performance, confusing navigation, and issues with payments and recharges. Many also express dissatisfaction with Telstra's pricing, data expiration policies, and unreliable internet coverage. Additionally, there are complaints about the app not working on older devices and requiring frequent updates.
Summarized from 316 recent 1-3 star reviews. These are user reports, not verified claims.
How to keep your child safe with My Telstra
Settings, Screen Time, Content & Privacy Restrictions. Set an age limit for apps, require Ask to Buy for purchases, and restrict or remove My Telstra if it is above your child's age.
Use Google Family Link to approve installs, set a Play Store content rating limit, require purchase approval, and block or uninstall My Telstra on your child's device.
My Telstra for kids: frequently asked questions
Is My Telstra safe for kids?
My Telstra carries a family-friendly official rating (4+) on the App Store. That makes it broadly suitable, but even family-rated apps can include chat, ads, or in-app purchases, so check the factors below.
What age rating does My Telstra have?
The App Store rates My Telstra as 4+. This is the store's own content rating, set from the app's features and content, not our opinion. Use it as the starting point for whether it fits your child's age.
Can my child use My Telstra safely?
If you decide to allow it, use device parental controls: Screen Time and Content & Privacy Restrictions on iPhone, or Family Link and Play Store parental controls on Android. Turn on purchase approval, set age-appropriate content limits, and keep the account under your family group so you can see activity.
How do I block or remove My Telstra from my child's phone?
On iPhone, open Settings, Screen Time, Content & Privacy Restrictions, then restrict or delete the app and block reinstalling it. On Android, open Family Link, select your child, find My Telstra and block or uninstall it. You can also set a store age limit so apps above your child's age cannot be installed.