How to Cancel Keeng: Music Social and Get a Refund
Keeng: Music Social subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Keeng: Music Social billing.
Cancel Keeng: Music Social on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Keeng: Music Social in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Keeng: Music Social until the current billing period ends, then it will not renew.
Cancel Keeng: Music Social on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Keeng: Music Social from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Keeng: Music Social on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Keeng: Music Social
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Keeng: Music Social charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Keeng: Music Social purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Keeng: Music Social users report about billing
Users frequently complain about the app's poor functionality, including frequent errors and inability to access content. Many report being charged unexpectedly or unable to use paid features despite subscriptions. The app also lacks up-to-date and diverse content, with many films and songs being outdated or unavailable.
Summarized from 208 recent 1-3 star reviews. Read them before you renew.
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Keeng: Music Social cancellation: frequently asked questions
Does canceling Keeng: Music Social stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Keeng: Music Social will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Keeng: Music Social?
Refunds are handled by Apple or Google, not by Keeng: Music Social directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Keeng: Music Social charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Keeng: Music Social still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Keeng: Music Social as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Keeng: Music Social account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Keeng: Music Social app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Keeng: Music Social right after I cancel?
No. You keep full access to Keeng: Music Social until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.